‘Message Marketer’ FAQ’s

FAQ’s

  • How much does it cost to use Message Marketer?

Message Marketer is free to use, you just pay for the messages you send.

  • What is SMS?

SMS stands for Short Message Service and is a short text messages from one mobile phone to another.

  • What does it cost to send an SMS?

It depends entirely on how many credits you buy. One text message costs one credit to a UK mobile phone. Contact us for bundle prices.

  • Can I send international messages?

No, not through Message Marketer, but you can call us on 0207 053 7131 and we can discuss alternative methods.

  • Can I check my messages have been sent?

You can check the status of all messages sent on the ‘Analytics’ page in Message Marketer.

  • Can I schedule message sends?

Yes, once you’ve created your message you can select a date and time for it to be sent. This can be edited at a later date if you were to change your mind.

  • Can I receive replies to my messages?

Yes, you just need to attach a keyword to your initial message and users can reply. All your replies can be viewed in your dedicated campaign inbox.

  • How much does it cost to receive replies?

It’s free to receive the replies but you will need to rent a keyword from us.

  • What is a keyword?

A keyword is a word or name used to distinguish a targeted message.

  • What is a shortcode?

Short numeric numbers (typically 4-6 digits) to which text messages can be sent from a mobile phone.

  • Can I buy data from you?

No, we don’t sell data. Although we can help you organically build your own database by using a keyword for collecting opt-in data. Keywords can be used on all message marketing activity.

  • Is my data safe?

Absolutely, we do not share your data with anyone.

  • What is a mobile web page?

A mobile web page is designed for the smaller screens of mobile phones. It will improve the user experience for people visiting your page/ site on their mobile phones.

  • Can I build my own mobile web page?

Yes, the Message Marketer, HTML5 builder application is a complete mobile web page building tool that allows you to design, edit and publish mobile rendered landing pages. You don’t need any programming skills and it can dramatically reduce the time and costs normally associated with creating a mobile web presence for your brand

  • How do I send my mobile web page?

You just add the link into your SMS message. Users can then click straight through to your mobile web page.

  • Can I have more than one page?

No, you can only create single pages, although your page can include links through to either websites or other mobile content.

  • Do prices exclude VAT?

Yes, all prices exclude VAT.

  • How do I buy credits?

Please click here to contact us.

  • Are there any contracts?

There are no contracts, you just pay for the credits you want to use and they stay on your account. You are not tied into anything.

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