Spoke’s People

The Spoke team are at the heart of everything we do. We employ the best to work with you every step of the way. We draw on years of interactive technology expertise and first-hand experience and throw in exceptional creativity and service excellence. We want to become your partner, not just another supplier.

Damon Russell, Chairman  Damon is one of the original founders of Telecom Express Group. He has more than 20 years’ experience in the telecommunications and telemarketing industries and has been responsible for key client relationships and the business’ sales strategy since its inception. He was made Chief Executive in 2001 and led a successful management buyout from AMV BBDO in 2004 to take advantage of its position as the leading independent company in its field. He became Chairman in 2010.

Beverley Brookes, Managing Director  Beverley started her career in the early 90’s and, after 7 years in account management, was appointed Managing Director of one of the industry’s top 5 direct marketing agencies, Greenland Interactive.  In the noughties, Beverley set up her own business with leading astrologer Jonathan Cainer, pioneering the introduction of his horoscope IVR services in publications worldwide.  Over the last 30 years, Beverley has managed a wide variety of inbound TV and radio telephony campaigns on behalf of many high-profile media and charity clients, including the BBC, ITV, C5, Help for Heroes and the World Wildlife Fund.  Beverley is also a Board Trustee for one of the UK’s leading cancer cure charities, Worldwide Cancer Research. 

Michael Rumney, Head of Interactive Media  Michael was Customer Service Manager with Spoke from 2002 and more recently became Head of Interactive Media.  During his time here he has gained a vast knowledge across all areas of the business working with a large selection of clients on many and varied projects. This broad experience combined with Michael’s excellent people management skills and vision were behind his promotion. Michael has created a motivated and friendly working environment for the team.

Tom Hines, Media Services Director Tom has worked in client services for the last ten years, initially at Broadsystem Ltd and then as Account Director at Eckoh UK Ltd, before being appointed Media Services Director at Telecom Express in 2010. At Spoke, Tom is responsible for our work with the Charity sector, developing secure donations services with some of the leading UK charities over the past few years. Tom also heads the Client Services team for broadcast delivering a host of services to a diverse range of television and radio clients.

Gurmail Singh, Head Of Development  Gurmail started his career within a small team at Eckoh initially as a software engineer. He played a key role to develop new services and help grow the company.  He now heads up the development team at Spoke, to deliver bespoke services on time and within budget.  He has a wealth of experience working with many high-profile media clients and takes pride in his work.  He has a wealth of knowledge with the technical field and doesn’t mind getting his hands dirty.  He is always looking for new ideas and concepts to help drive the business forward.

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