Managed Charity Services

Trust spoke's fully managed charity services

Trust Spoke to deliver

 

Spoke have years of experience and many long standing relationships working with leading charities such as Comic Relief, Sports Relief, Disasters Emergency Committee and Children in Need. We offer fully managed charity services to ensure smooth campaign delivery.

End-to-end service management

We’re much more than just a provider of technologies and secure payment processing for charities – we provide end-to-end service management, offering everything from strategy and creative ideas development, to implementation of donation solutions, mobile incentives, right through to mobile thanking services and campaign analysis. We also provide management of live broadcast charity events, managing live donations and ensuring full compliance and security at all times.

Charity service list

  • End-to-end service management of all elements of an appeal
  • Dedicated telephone numbers, websites, SMS short codes
  • Smartphone app development
  • Charity donations including Gift Aid management
  • Scheduling of recurring payments with regular donors
  • SMS/Text donations with VAT benefits
  • Transcription services
  • Live event donation management
  • Service testing & compliance
  • Long term data storage
  • 24/7 real-time PCI DSS compliant automated card payments
  • Integration with existing merchant provider & account
  • CAF card payments
  • SMS or email confirmation of transaction
  • Scalability and resilience to handle huge campaigns with ease
  • Real-time monitoring and comprehensive reporting

 

For more info on our fully managed charity services, contact the Spoke team.

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