Spoke’s People

The Spoke team are at the heart of everything we do. We employ the best to work with you every step of the way. We draw on years of interactive technology expertise and first-hand experience and throw in exceptional creativity and service excellence. We want to become your partner, not just another supplier.

Damon Russell, Chairman  Damon is one of the original founders of Telecom Express Group. He has more than 20 years’ experience in the telecommunications and telemarketing industries and has been responsible for key client relationships and the business’ sales strategy since its inception. He was made Chief Executive in 2001 and led a successful management buyout from AMV BBDO in 2004 to take advantage of its position as the leading independent company in its field. He became Chairman in 2010.

Duncan Cunningham, Technical Director  Duncan joined Telecom Express Group as Director of Information Technology in 1997, with responsibility for the design and implementation of all interactive response services. He has spent his career in the telecommunications industry, specifically involved in the premium rate and automated interactive voice response sectors for the last 16 years. Duncan now has overall responsibility for all Telecom Express Group’s IT strategy and combines a very high level of technical knowledge with a strong, commercially-orientated approach. 

Michael Rumney, Head of Interactive Media  Michael was Customer Service Manager with Spoke from 2002 and more recently became Head of Interactive Media.  During his time here he has gained a vast knowledge across all areas of the business working with a large selection of clients on many and varied projects. This broad experience combined with Michael’s excellent people management skills and vision were behind his promotion. Michael has created a motivated and friendly working environment for the team.

Tom Hines, Media Services Director Tom has worked in client services for the last ten years, initially at Broadsystem Ltd and then as Account Director at Eckoh UK Ltd, before being appointed Media Services Director at Telecom Express in 2010. At Spoke, Tom is responsible for our work with the Charity sector, developing secure donations services with some of the leading UK charities over the past few years. Tom also heads the Client Services team for broadcast delivering a host of services to a diverse range of television and radio clients.


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